Uncompensated Ideas I

Can I enhance the client’s industry knowledge

Before each client meeting, think of areas in which you could help the client by offering uncompensated ideas.

• Are they doing something that we know they could do better with better technology or software?
• What problems do they consistently raise -- how hard is it for me to research them?
• Is there something in a client’s non-working life where I could offer an idea -- for example, suggesting a venue for their child’s party?
• Is there something about the client’s facility that could be improved -- a lack of signage, for example?
• Can I enhance the client’s industry knowledge -- by recommending a good seminar or training program?

ACTION POINT: Look for opportunities to share a new perspective with your client.