It did not need much in the way of a design-type strategy because its resource position--its patent--insulated it from competition and because the product's value to buyers was so much greater than the cost of making one.
Xerox build factories, produced Xerox plain-paper photocopiers, and build sales and service networks. It experienced no meaningful competition from any of the old-line wet-process copier companies. It's challenge was low. It did not need much in the way of a design-type strategy because its resource position--its patent--insulated it from competition and because the product's value to buyers was so much greater than the cost of making one.
ACTION POINT: What is the challenge level from your competition? What is your value to your buyers?
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