Wednesday, August 5, 2009

Using Emotional Intelligence at Work

Applying emotional intelligence at work means you are open to the ideas of others and can build and mend relationships with others.

To be a successful manager in today's business world, a high EQ may be more important than sheer intellectual or technical ability. A manager who leads a project team of diverse people will need to understand and interact successfully with others.

Applying emotional intelligence at work means you are open to the ideas of others and can build and mend relationships with others. You are aware of your feelings and act accordingly, articulating ideas so that others can understand them, developing rapport, building trust, and working toward consensus.

Managers who are attuned to their own feelings and the feelings of others use this understanding to enhance personal, team , and organizational performance.

ACTION POINT: Improve team and organizational performance by developing EI in yourself and others.

Tuesday, August 4, 2009

Managing Emotions

Both inward and outward facing aspects of emotional intelligence are made up a of number of skills or competencies.

Emotional intelligence has two aspects: one inward facing and one outward facing. The first of these is your emotional self-awareness and your ability to manage your own emotions. The second is your degree of empathy, or awareness of others emotions, and your ability to productively manage relationships with others. Both inward and outward facing aspects of emotional intelligence are made up a of number of skills or competencies.

The four competencies of emotional intelligence are:

  • Self-Awareness - accurate self-assessment, self confidence
  • Self-Management - Emotional self-control; trustworthiness' conscientiousness' achievement orientation; adaptability; optimism initiative
  • Social Awareness - Empathy, organizational awareness; service orientation
  • Relationship management - Development of others; inspirational leadership; influence; communication; change catalyst; conflict management; bond building; teamwork and collaboration.

ACTION POINT: Develop the four competencies above to improve your emotional intelligence.

Monday, August 3, 2009

Emotional Intelligence

Emotional intelligence can be developed over time and can be improved through training.

Emotional intelligence (EI) is the ability to monitor and work with your and others emotions. It is measured in EQ, which is the emotional equivalent of IQ. A technically proficient manager with a high EQ will be more successful than a manager who has only a high IQ.

You EQ is the measure of your ability to understand and interact with others and becomes more important the more people you deal with. EQ does not measure personality traits or cognitive capacity. Emotional intelligence can be developed over time and can be improved through training. Those with a high EQ will be better able to control their own emotions, while at the same time using them as a basis for action.

Working with emotions, rather than being at the mercy of them, makes individuals more successful in dealing with the demands of the environment around them. They are better able to control impulses and deal with stress, and better at problem solving. All of these qualities help the individual to perform more competently at work.

ACTION POINT: Understand the role of emotion in yourself and your team.

Sunday, August 2, 2009

Fourth Fruit of the Spirit: Meekness

Make me Resemble you, Jesus! - St. Therese of Lisieux

The fourth Fruit of the Spirit is Meekness (kindness). Meekness is freedom from the energy of hostility, hatred, or outbursts of anger. Anger is necessary for human health and growth. but it needs to be transmuted into a growing capacity to persevere in the pursuit of the difficult good, especially the immense goods of the spiritual journey and of the imitation of Christ. the growth of meekness opens us to the continual awareness of God's presence and the acceptance of everyone with their limitations. One does not approve of the harmful things that others may do, but one accepts them as they are and is ready to help whenever possible-- but without trying to change them. One is even content with one's inability to change oneself as one would like while continuing to do what one can to improve, relying more and more upon God and less and less on one's own efforts.

Matthew 5:1-2
His disciples came to him, and he began to teach them, saying:...Blessed are the meek, for they will inherit the earth.

Saturday, August 1, 2009

Labor and Grace

Creations grace birthed the perfect spot near the California coast to receive a cooling sea fog. That fog rolls up and down a 30 x 5 mile valley filled with varietal grapevines throughout the growing season. Labor and Grace kiss in that valley, blessing man with the with the fruit of their union.

Konstantin Dmitrich Levin is a character from a Tolstoy novel and Robert Mondavi is a world renowned vintner. Imagine my surprise when I encountered the footsteps of both of these men last Wednesday while touring a Napa vineyard.

Levin theorizes that agriculture is more than soil and vegetation. It must include the hands of the laborer. Agriculture becomes art when the soil, plant and laborers love for his work come together to form a crop.

Mondavi is a winemaker who envisions wines of balance. He wants no single characteristic to stand out; instead he aims for a balanced, gracious wine. To do this his winery still harvests 500 acres of grapes by hand. The idea being that hand labor is a more gracious way to treat the fruit, resulting in a finer nectar in the bottle.

Proof is in the pudding as they say so after a recent vineyard tour I was treated to three of the Mondavi wines. Balanced and gracious one and all. Levin and Mondavi were on my mind as I pondered the gifts of labor and grace and what they brought forth in the beautiful valley of Napa.

Cheers!