Using Emotional Intelligence at Work

Applying emotional intelligence at work means you are open to the ideas of others and can build and mend relationships with others.

To be a successful manager in today's business world, a high EQ may be more important than sheer intellectual or technical ability. A manager who leads a project team of diverse people will need to understand and interact successfully with others.

Applying emotional intelligence at work means you are open to the ideas of others and can build and mend relationships with others. You are aware of your feelings and act accordingly, articulating ideas so that others can understand them, developing rapport, building trust, and working toward consensus.

Managers who are attuned to their own feelings and the feelings of others use this understanding to enhance personal, team , and organizational performance.

ACTION POINT: Improve team and organizational performance by developing EI in yourself and others.