The Inertia of Routine

The standard instruments are hiring managers from firms using better methods, acquiring a firm with superior methods, using consultants, or simply redesigning the firms routines.  

Inertia due to obsolete or inappropriate routines can be fixed.  The barriers are the perceptions of top management.  If senior leaders become convinced that new routines are essential, change can be quick.

The standard instruments are hiring managers from firms using better methods, acquiring a firm with superior methods, using consultants, or simply redesigning the firms routines.  In any of these cases, it will probably be necessary to replace people who have invested many years developing and using obsolete methods as well as to reorganize business units around new patterns of information flow.

ACTION POINT: Look for better methods and routines to prevent inertia from setting in.