Applying emotional intelligence at work means you are open to the ideas of others and can build and mend relationships with others.
To be a successful manager in today's business world, a high EQ may be more important than sheer intellectual or technical ability. A manager who leads a project team of diverse people will need to understand and interact successfully with others.
Applying emotional intelligence at work means you are open to the ideas of others and can build and mend relationships with others. You are aware of your feelings and act accordingly, articulating ideas so that others can understand them, developing rapport, building trust, and working toward consensus.
Managers who are attuned to their own feelings and the feelings of others use this understanding to enhance personal, team , and organizational performance.
ACTION POINT: Improve team and organizational performance by developing EI in yourself and others.
Showing posts with label Emotional Intelligence. Show all posts
Showing posts with label Emotional Intelligence. Show all posts
Wednesday, August 5, 2009
Tuesday, August 4, 2009
Managing Emotions
Both inward and outward facing aspects of emotional intelligence are made up a of number of skills or competencies.
Emotional intelligence has two aspects: one inward facing and one outward facing. The first of these is your emotional self-awareness and your ability to manage your own emotions. The second is your degree of empathy, or awareness of others emotions, and your ability to productively manage relationships with others. Both inward and outward facing aspects of emotional intelligence are made up a of number of skills or competencies.
The four competencies of emotional intelligence are:
Emotional intelligence has two aspects: one inward facing and one outward facing. The first of these is your emotional self-awareness and your ability to manage your own emotions. The second is your degree of empathy, or awareness of others emotions, and your ability to productively manage relationships with others. Both inward and outward facing aspects of emotional intelligence are made up a of number of skills or competencies.
The four competencies of emotional intelligence are:
- Self-Awareness - accurate self-assessment, self confidence
- Self-Management - Emotional self-control; trustworthiness' conscientiousness' achievement orientation; adaptability; optimism initiative
- Social Awareness - Empathy, organizational awareness; service orientation
- Relationship management - Development of others; inspirational leadership; influence; communication; change catalyst; conflict management; bond building; teamwork and collaboration.
ACTION POINT: Develop the four competencies above to improve your emotional intelligence.
Monday, August 3, 2009
Emotional Intelligence
Emotional intelligence can be developed over time and can be improved through training.
Emotional intelligence (EI) is the ability to monitor and work with your and others emotions. It is measured in EQ, which is the emotional equivalent of IQ. A technically proficient manager with a high EQ will be more successful than a manager who has only a high IQ.
You EQ is the measure of your ability to understand and interact with others and becomes more important the more people you deal with. EQ does not measure personality traits or cognitive capacity. Emotional intelligence can be developed over time and can be improved through training. Those with a high EQ will be better able to control their own emotions, while at the same time using them as a basis for action.
Working with emotions, rather than being at the mercy of them, makes individuals more successful in dealing with the demands of the environment around them. They are better able to control impulses and deal with stress, and better at problem solving. All of these qualities help the individual to perform more competently at work.
ACTION POINT: Understand the role of emotion in yourself and your team.
Emotional intelligence (EI) is the ability to monitor and work with your and others emotions. It is measured in EQ, which is the emotional equivalent of IQ. A technically proficient manager with a high EQ will be more successful than a manager who has only a high IQ.
You EQ is the measure of your ability to understand and interact with others and becomes more important the more people you deal with. EQ does not measure personality traits or cognitive capacity. Emotional intelligence can be developed over time and can be improved through training. Those with a high EQ will be better able to control their own emotions, while at the same time using them as a basis for action.
Working with emotions, rather than being at the mercy of them, makes individuals more successful in dealing with the demands of the environment around them. They are better able to control impulses and deal with stress, and better at problem solving. All of these qualities help the individual to perform more competently at work.
ACTION POINT: Understand the role of emotion in yourself and your team.
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