Getting things done through other people is most effective when the following steps are considered:
- Clarify the assignment. Explain what is being delegated, the results you expect, and the time frame.
- Set boundaries. Ensure that the delegatees understand precisely what the parameters are of the authority you are bestowing on them.
- Encourage participation. Involve delegatees in decisions bout what is delegated, how much authority is needed, and standards to be attained.
- Inform others. Let everyone who may be affected know what has been delegated to whom and how much authority has been granted.
- Establish controls. Agree on specific time for completion of the task, and set dates when progress will be check and problems discussed.
- Encourage development. Insist from the beginning that when delegatees come to you with a problem, they also bring a possible solution.
ACTION POINT: Use the steps above when delegating to others.
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