Human Capital Strategy II

positions that truly influence the organization's overall performance

Distributors must now turn their attention to recruiting, retaining, assessing, managing, and developing the individuals that collectively form a distributor's human capital.  In looking to craft a human capital strategy, distributors should focus on addressing seven human capital-related activities:

• Differentiating high (and low) performers.
• Making employee-related decision based on specific, measurable capabilities and shortcomings.
• Enabling leadership to guide individuals and the organization through change.
• Transferring critical knowledge and stimulating social networking.
• Identifying opportunities for enhancing the role of human resources and addressing gaps in learning.
• Offering more flexible work environments.
• Directing attention toward focal jobs--positions that truly influence the organization's overall performance--not just those that sit highest on the organizations chart.

ACTION POINT: Utilize the activities above in your human capital strategy.