Decisive Actions for an Uncertain Economy

This only serves to highlight the critical role of human capital in the wholesale distribution business. 

In considering the trends, implications, and opportunities for wholesaler-distributors it is worth emphasizing that while bold strategies and prudent investments will be essential, execution remains the ultimate differentiator.

The best customer segmentation and cost-to-serve analyses will deliver nothing to the bottom line if the organization does not--or perhaps--cannot--execute against those recommendations.  This only serves to highlight the critical role of human capital in the wholesale distribution business.  Products, services, technology, and analysis are all mainstays of the organization, but the workforces ability to execute its roles and responsibilities will ultimately decide success for failure.

ACTION POINT: Understand the value of your human capital and the importance of execution in every role.