Atmosphere of Trust

"You can't believe how many times I'd be sitting home replaying a game I had just played. I'd watch myself come off a pick, and I'd see Danny Ainge, wide open in the corner, and I'd say to myself, "Geez, how did I miss him?" Then I'd go in the next day to say to Danny, "Hey, you were wide open on that play last night in the third quarter. My fault, call for me next time, and I'll get you the ball." Larry Bird

The value of creating an atmosphere of trust is worth the extra effort it may entail because it can:

• reinforce trust among team members
• bring people together so they can focus on issues
• help you regulate the friction that is often necessary to do the job
• uphold principles of mutual respect and consideration
• focus on behavior, not personality
• give workers a sense of purpose
• create opportunities for others' professional growth
• foster a positive attitude
• protect a team's members

ACTION POINT: Credibility is imperative if you are to lead people and achieve your vision.