Implementing change inevitable means that your organization or team undergoes a period of uncertainty, which can make people feel unsettled and anxious. By its very nature, strategic change means the organization will stop doing some things and begin doing new, unfamiliar things. At first, the new tasks will not be natural and will take longer; and more mistakes will be made.
It is important to reassure your team at this unsettling time, or they may begin to express their doubts in the direction you are taking them. Your role is to not have doubts (at least in public), and to keep telling your team members about how the changes will benefit them as well as the organization. The more difficult things become, the more reassurance they need form you.
ACTION POINT: Keep your team informed and reassured in the midst of change.
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