Thursday, August 23, 2012

The Six Phases of BPI

...you need to take a structured approach to your process improvement efforts.

BPI offers crucial benefits to any team or organization.  But to generate those benefits, you need to take a structured approach to your process improvement efforts.  Experts recommend the following six phases for relatively complex process improvements:

  1. Plan: Select an existing business process you want to improve, define its scope, and assemble your team.
  2. Analyze: Closely examine the process you've identified as a candidate for improvement.
  3. Redesign: Determine what changes you want to make to the target process.
  4. Acquire resources:  Obtain the personnel, equipment, and other resources needed to make the process changes called for in your redesign.
  5. Implement: Carry out the process changes.
  6. Continually improve: Constantly evaluate the target process's effectiveness and make further changes as necessary.
ACTION POINT:   When you make simple process improvements in your department, you won't necessarily take the time to carry out each of the six phases explicitly.  Rather, you will likely think through the phases quickly.

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