Finding and Supporting New Talent

Managers must also be prepared to explain the rationale behind these decisions.

The industries growing use of analytics is creating a need for new talent.  People who perform analytic-related tasks must feel comfortable working with data, reports, and analytic tools, and be able to interpret the results quickly and accurately.  

In addition to having the resources to perform analyses, companies must have the ability to act on the results--not necessarily in the traditional way.  Managers must also be prepared to explain the rationale behind these decisions.

ACTION POINT: Identify the talent required to see and act on what the data is telling you.