Consider a New Design's Implications

Talk about how the new process might affect your company's structures, employees, customers, and systems.

To further gauge the feasibility of your redesigned process, discuss the organizational ramifications of the redesign with your team.  Talk about how the new process might affect your company's structures, employees, customers, and systems.  The table "Examining a Redesign's Organizational Implications" shows examples.

Organizational Aspect		Wil the new Process Require
Structure		The creation of new jobs, departments, or reporting relationships, or major modifications of existing structure.
Employees		New skills, knowledge, and expertise that must be acquired by training existing employees or hiring new personnel?
Customers		New marketing plans or other communicaitons to inform customers of the redesigned process and to help them use it
Systems		Entirely new systems--such as new IT infrastructure--or the significant modification of existing systems?

ACTION POINT:  Depending on the nature of your redesign's organizational implications, you may decide that your team's proposed process needs further changes.