Tuesday, September 18, 2012

Obtain the Resources

 To build the required infrastructure and gather necessary material, you will likely need to work with other departments or business units. 

Once you've identified the resources you'll need to implement your new process, you'll have to figure out how to acquire them.  To build the required infrastructure and gather necessary material, you will likely need to work with other departments or business units.  For example, if your redesigned process requires extensive new equipment or technology, you will probably have to order these materials through your company's purchasing or IT department.

If numerous people will require training in using the new process, you may have to work with the human resources department to provide relevant workshops or courses.  However, if the redesigned process requires that just one person be trained in a relatively straightforward task that does not call for a change in job responsibilities, you may not need formal HR involvement.  In this case, you may be able to simply ask another employee in you department to meet with the employee and explain the new task to him or her.

ACTION POINT: Consider the degree of training, equipment or technology that will be required with a process change.

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