Redesign Your Business Process

...redesign the process so that it produces the outcomes you're looking for.

You've analyzed the existing process that you identified for improvement.  Now it's time for your BPI team to redesign the process so that it produces the outcomes you're looking for.  The redesign process consists of these steps:

• Envisioning a better process
• Testing your team's ideas
• Considering the implications of a potential redesign
• Documenting your redesign
• Gathering feedback from stakeholders and refining the redesigned process

ACTION POINT: At the end of your redesign phase, you should have a set of documents describing the proposed process redesign that is approved by management and other key stakeholders.