Understanding Implementation Obstacles

You can avoid many implementation obstacles by laying the groundwork early

Before implementing your new process, it's useful to understand common obstacles to implementing a redesign and to ask yourself whether you've taken steps to avoid them.

You can avoid many implementation obstacles by laying the groundwork early in your BPI effort.  For example, help managers and employees see the importance of changing the process, and involve them in the redesign.  The more they participate, the more they will understand the value of the change and support its implementation.   

ACTION POINT:  Ask people to take part in testing the new process will help them see that the change is feasible, and will get them on board for implementation.