IT Opportunities, Trade-offs and Costs

a narrow perception that fails to realize the full value of IT

Initially, companies leveraged IT for its efficiency-related benefits--automating and standardizing process and work flows to reduce costs.  Many took advantage of IT's additional benefits to trim headcount and inventory, reduce errors and rework, accelerate process cycle times, and improve supply chain visibility.

Nonetheless, some distributors continue to view IT only in terms of boosting efficiencies and trimming--a narrow perception that fails to realize the full value of IT, including it's ability to act as a catalyst to transform the business.

ACTION POINT:  Expand your view of IT's possibilities to impact your business.